Privacy Policy

Last updated: November 27, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party. "Control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company," "we," "us," or "our") refers to Norwalk Bathroom Remodel, located at 12389 Elmrock Ave Norwalk, CA.
• Cookies are small files that a website places on your device.
• Country refers to US.
• Device means any device that can access the Service such as a computer, a phone, or a tablet.
• Personal Data means any information that relates to an identified or identifiable individual. Under applicable California law this may be referred to as "personal information."
• Service refers to the Website.
• Service Provider means any natural or legal person that processes data on behalf of the Company.
• Usage Data refers to data collected automatically, such as page views and session length.
• Website refers to Norwalk Bathroom Remodel, accessible from https://norwalk.fixthatbathroom.com/.
• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual accesses or uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain information that can be used to contact or identify you. Examples include:

• Email address
• Name and phone number if you submit a request
• City, ZIP, or address details you share to request a quote
• Any content you provide in contact forms

Usage Data

Usage Data is collected automatically. It may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, referrers, and device identifiers. On mobile, it may include device type, operating system, and browser.

Tracking Technologies and Cookies

We use Cookies, web beacons, tags, and scripts to track activity and store information to improve and analyze the Service.

• Necessary Cookies help deliver the Service and prevent fraud.
• Preference Cookies remember your settings.
• Analytics Cookies help us measure traffic and usage.

You can set your browser to refuse Cookies. If you do so, some features may not work.

Google Analytics

We may use Google Analytics to understand how visitors use the Website. Google Analytics collects information such as page views, referrers, and approximate location. Google may set Cookies and process your IP address.

• Learn how Google uses data: policies.google.com/technologies/partner-sites
• Opt out with the browser add-on: tools.google.com/dlpage/gaoptout
• Manage Google Ads settings: adssettings.google.com

We use Google Analytics for measurement and to improve the Website. We do not use it to identify you by name.

Use of Your Personal Data

We use personal data to:

• Provide, maintain, and improve the Service
• Respond to inquiries and provide quotes
• Manage accounts if you create one
• Send service messages and updates
• Analyze usage and improve content and security
• Comply with legal obligations
• Protect our rights and prevent fraud

Sharing Your Personal Data

• Service Providers such as hosting, analytics, communications, and security vendors
• Affiliates under common ownership, subject to this policy
• Business transfers in connection with mergers or acquisitions
• Legal when required by law or to protect rights and safety
• With your consent when you ask us to share

Retention

We keep personal data only as long as needed for the purposes in this policy. We may keep data longer if required by law or to resolve disputes. Usage Data is usually kept for a shorter period.

International Transfers

Your data may be processed outside your state or country. We take reasonable steps to protect it in line with this policy and applicable law.

Security

No method of transmission or storage is completely secure. We use reasonable measures to protect your data.

CalOPPA Disclosure for California Residents

We post this Privacy Policy and include the word "Privacy" on our Website. We state the date it was last updated. You can visit our site anonymously.

Do Not Track

CalOPPA requires us to say how we respond to "Do Not Track" signals. There is no common standard. We currently do not respond to DNT signals. We do honor browser-level Global Privacy Control signals for California opt out requests as described below.

Third-party Collection

Third parties such as analytics providers may collect information about your online activity over time and across websites when you use our Website.

California Privacy Notice (CCPA/CPRA)

This section applies to California residents and supplements the rest of this policy. It describes our practices regarding personal information during the 12 months before the effective date and going forward.

Categories of Personal Information We Collect

Sources

Directly from you, automatically from your device, and from service providers such as analytics and hosting.

Purposes

Provide and improve services, communicate with you, security, debugging, analytics, and compliance.

Disclosure for Business Purposes

We disclose the categories above to service providers and contractors who help us run the Website and deliver services. We require them to keep the information confidential and use it only for our purposes.

Sale and Sharing

We do not sell personal information for money. We may "share" personal information for cross-context behavioral advertising as defined by the CPRA when we use analytics or advertising tools. You can opt out of sharing as described below. We do not have actual knowledge of selling or sharing the personal information of consumers under 16 years of age.

Your California Rights

• Right to know the categories and specific pieces of personal information we collect and use
• Right to delete personal information we collected from you
• Right to correct inaccurate personal information
• Right to opt out of sale or sharing for cross-context behavioral advertising
• Right to limit use and disclosure of sensitive personal information if collected
• Right to non-discrimination for exercising your rights

How to Exercise Your California Rights

Submit a request by contacting us using the details in the “Contact Us” section. We will verify your request. You may use an authorized agent. We will respond within the time required by law.

Your Privacy Choices

Do Not Sell or Share My Personal Information and Limit the Use of My Sensitive Personal Information options are available below. We also honor Global Privacy Control signals as an opt out of sale and sharing for the browser that sends the signal.

Do Not Sell or Share My Personal Information

To opt out of sale or sharing, contact us using the methods in “Contact Us.” If you use a browser that supports Global Privacy Control, we treat that signal as a valid opt out for that browser.

Limit the Use of My Sensitive Personal Information

We do not use sensitive personal information for purposes that require a right to limit under California law.

GDPR Notice for EEA, UK, and Switzerland

If you are in the European Economic Area, the United Kingdom, or Switzerland, the Company is the data controller of your personal data collected through the Website.

Legal Bases for Processing

• Contract to provide the Service you request
• Legitimate interests such as security, fraud prevention, product improvement, and analytics, balanced against your interests and rights
• Consent where required, such as for certain Cookies and marketing
• Legal obligation to comply with applicable laws

Your GDPR Rights

• Access your personal data
• Rectify inaccurate data
• Erase your data where applicable
• Restrict processing in certain cases
• Object to processing based on legitimate interests and to direct marketing
• Portability of data you provided to us
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local supervisory authority

International Transfers under GDPR

Where we transfer personal data outside your region, we rely on appropriate safeguards such as standard contractual clauses or another lawful mechanism.

Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it. We do not knowingly sell or share the personal information of consumers under 16.

Links to Other Websites

Our Service may contain links to third party websites. We are not responsible for their content or privacy practices. Review their policies.

Changes to this Privacy Policy

We may update this Privacy Policy. We will post any changes on this page and update the “Last updated” date. Please review this page from time to time.

Contact Us

If you have questions or want to exercise your privacy rights, you can contact us:

• By phone: (855) 961-1385
• By mail: Norwalk Bathroom Remodel, 12389 Elmrock Ave Norwalk, CA, Norwalk, CA, US